Shipping and Returns
Last updated September 15th, 2019
Shipping
For Subscription Orders:
Shipping for all subscription orders is free.
Subscriptions ship at the beginning of every month.
Your subscription must be active before the 1st day of the month at 12AM PST to ship that month.
For example, if you subscribe on January 31st your order will ship by February 4th.
If you subscribe on February 1st your order will ship by March 4th.
If you have any questions about your order, please and we will get back to you within 24 hours.
For Store Orders:
Shipping to the US for store orders for orders over $50 is free.
You have the option to choose expedited shipping at additional cost.
Store orders ship within 1-3 days of placing your order.
If you have any questions about your order, please and we will get back to you within 24 hours.
Returns
For Subscription Orders:
To initiate a return, please and we will get back to you within 24 hours.
You can return your subscription order within 30 days of receipt for a full refund.
Please keep all your packaging in case you want to return your order.
We will email you a label that you can print and tape to your packaging and mail back to us via USPS.
Once we receive and verify your return we will refund you the full amount of your order for that month.
For Store Orders:
To initiate a return, please and we will get back to you within 24 hours.
You can return your store order within 30 days of receipt for a full refund.
Please keep all your packaging in case you want to return your order.
Partial returns for only certain items from your order are allowed.
We will email you a label that you can print and tape to your packaging and mail back to us via USPS.
Once we receive and verify your return we will refund you the total amount of your order.
For partial returns we will refund you the total amount of the items returned.